2. Independent Service Provider

Ovron Inc. is an independent technology support company providing technical assistance for computers, printers, software, networks, cybersecurity, and other IT-related services.

We are not affiliated with, endorsed by, sponsored by, or authorized by HP®, Epson®, Brother®, Canon®, Dell®, Lenovo®, Microsoft®, Apple®, Google®, Norton®, McAfee®, QuickBooks®, or any other third-party manufacturer unless expressly stated in writing.

All trademarks, logos, and brand names belong to their respective owners and are used only for identification and compatibility purposes.

3. Services

Ovron Inc. provides a range of technology support services, including but not limited to:

• Remote Technical Support
• Onsite Technical Support
• Computer & Laptop Support
• Printer Installation & Troubleshooting
• Software Installation & Configuration
• Virus & Malware Removal
• Network & Wi-Fi Support
• Cybersecurity Assistance
• Device Optimization
• General IT Support

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

4. Acceptance of Services

By using our services, you confirm that:

• You are at least 18 years of age or legally authorized to enter into this agreement.
• You own the device or have permission to request technical support.
• The information you provide is accurate and complete.
• You will use our services only for lawful purposes.

5. Customer Responsibilities

To help us provide effective technical support, you agree to:

• Provide accurate information regarding your technical issue.
• Cooperate with our technicians during the service.
• Maintain valid software licenses where applicable.
• Back up all important data before any repair or troubleshooting.
• Maintain a stable internet connection for remote support.
• Be available during scheduled appointments.

Failure to meet these responsibilities may delay or prevent completion of the requested service.

6. Payments

Payment is required for all services requested.

By making payment, you authorize Ovron Inc. to perform the requested technical services.

Accepted payment methods may include credit cards, debit cards, ACH transfers, and other approved payment options.

Charges may appear on your billing statement as “Ovron Inc.”

Failure to complete payment may result in suspension or cancellation of services.

7. Remote & Onsite Services

Certain services require secure remote access to your device. By requesting remote support, you authorize Ovron Inc. technicians to access your device solely for diagnosing and resolving the reported issue.

For onsite services, customers must provide safe and reasonable access to the service location.

Appointments may be delayed or rescheduled due to emergencies, weather conditions, technician availability, or circumstances beyond our reasonable control.

8. Scheduling

Appointment times are estimates and cannot be guaranteed.

Customers are expected to be available during scheduled appointments. Missed appointments or failure to cooperate may require rescheduling.

9. Refunds & Cancellations

Refunds and cancellations are governed by Ovron Inc.’s Refund Policy and Cancellation Policy.

• Refund requests must generally be submitted within seven (7) calendar days of the service date.
• Refund eligibility depends on the type of service purchased and the work completed.
• Approved refunds will be issued to the original payment method whenever possible.
• Cancellation requests should be submitted before work has started.
• Services that have been fully completed are generally not eligible for cancellation or refund, except where required by applicable law.

10. Privacy & Data Backup

Ovron Inc. values your privacy and takes commercially reasonable measures to protect your personal information.

Customers are solely responsible for backing up all important files, documents, emails, photos, software, and other data before any service begins.

Although we make every reasonable effort to protect your information, Ovron Inc. cannot guarantee against data loss, corruption, unauthorized access, or security incidents beyond our reasonable control.

Our collection and use of personal information are governed by our Privacy Policy.

11. Warranty Disclaimer

Ovron Inc. provides professional technical support using commercially reasonable efforts and industry best practices. However, we do not guarantee that every technical issue can be diagnosed, repaired, or permanently resolved.

All services are provided on an “AS IS” and “AS AVAILABLE” basis to the fullest extent permitted by law.

To the maximum extent permitted by applicable law, Ovron Inc. disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted service.

12. Limitation of Liability

To the fullest extent permitted by law, Ovron Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

This includes, but is not limited to:

• Loss of data
• Loss of profits
• Business interruption
• Hardware or software failure
• Network downtime
• Cybersecurity incidents
• Third-party service failures

Where liability cannot legally be excluded, Ovron Inc.’s total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

13. Third-Party Products & Trademarks

Ovron Inc. provides independent support for products manufactured by third parties.

References to brands such as HP®, Epson®, Brother®, Canon®, Dell®, Lenovo®, Microsoft®, Apple®, Google®, Norton®, McAfee®, QuickBooks®, and others are made solely for identification and compatibility purposes.

Ovron Inc. is not affiliated with, endorsed by, sponsored by, or authorized by these companies unless expressly stated in writing.

All trademarks, logos, and product names remain the property of their respective owners.

14. Intellectual Property

All content available on the Ovron Inc. website, including text, graphics, logos, icons, service descriptions, documents, software tools, and other materials, is owned by Ovron Inc. or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission from Ovron Inc.

15. Suspension of Services

Ovron Inc. reserves the right to refuse, suspend, or terminate services if a customer:

• Provides false or misleading information.
• Uses fraudulent payment methods.
• Violates these Terms.
• Engages in abusive or unlawful conduct.
• Misuses our services or systems.

Such actions may also result in permanent refusal of future services.

16. Indemnification

You agree to defend, indemnify, and hold harmless Ovron Inc., its officers, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from:

• Your violation of these Terms.
• Your misuse of our services.
• Your violation of applicable laws.
• Your infringement of any third-party rights.
• Any false or misleading information provided by you.

This obligation will survive the termination of these Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States.

Any dispute arising from these Terms or our services shall be subject to the jurisdiction of the appropriate courts in the United States, unless otherwise required by applicable law.

18. Force Majeure

Ovron Inc. shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, fires, floods, severe weather, internet outages, cyberattacks, government actions, labor disputes, pandemics, transportation disruptions, or other unforeseen events.

During such events, our obligations will be suspended until normal operations resume.

19. Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Failure by Ovron Inc. to enforce any provision of these Terms shall not be considered a waiver of that right.

These Terms, together with our Privacy Policy, Refund Policy, and Cancellation Policy, constitute the entire agreement between you and Ovron Inc. regarding the use of our website and services.

Ovron Inc. reserves the right to update or modify these Terms at any time. Any changes will become effective upon publication on our website. Continued use of our services after such changes constitutes your acceptance of the revised Terms.

20. Contact Information

If you have any questions regarding these Terms of Service or our services, please contact us:

We will make reasonable efforts to respond to your inquiries as quickly as possible during normal business hours.

21. Customer Acknowledgment

By accessing our website, requesting technical support, scheduling an appointment, purchasing services, or making a payment, you acknowledge and agree that:

• You have read, understood, and accepted these Terms of Service.
• You authorize Ovron Inc. to provide the requested technical support services.
• You are responsible for backing up your data before any service begins.
• Ovron Inc. does not guarantee that every technical issue can be resolved.
• Ovron Inc. is an independent technology support company and is not affiliated with, endorsed by, sponsored by, or authorized by HP®, Epson®, Brother®, Canon®, Dell®, Lenovo®, Microsoft®, Apple®, Google®, Norton®, McAfee®, QuickBooks®, or any other third-party manufacturer unless expressly stated in writing.
• References to third-party products, trademarks, and company names are used solely for identification and compatibility purposes, and all trademarks remain the property of their respective owners.

Effective Date: These Terms of Service are effective as of July 21, 2026, and remain in effect until updated or replaced by Ovron Inc.